THE PROCESS

Two journeys.
One clear view.

Your experience and your vehicle move on different tracks. The process should connect them through visible milestones, informed decisions and agreed responsibilities.

The client's journey

From first conversation to considered decision.

The client remains the decision-maker. Each milestone should clarify what is known, what is pending and what needs approval next.

01

Discover

Share what matters: vehicle type, make and model, intended use, preferences, destination and priorities.

02

Define

Align the specification, budget expectations, route assumptions, service scope, fee structure and key decision points.

03

Review options

Consider the opportunities identified and distinguish verified records from seller statements or unresolved questions.

04

Approve the next step

Move forward only when the relevant information, commercial terms and responsibilities have been reviewed and accepted.

05

Coordinate to handover

Track agreed milestones and work with the relevant providers through the vehicle's movement and closing steps.

The vehicle's journey

From source market to destination.

The exact route depends on the vehicle, source market, seller, shipping plan and applicable import rules.

01

Identify

Establish the vehicle's source, specification and seller details.

02

Verify

Coordinate agreed checks and review available records.

03

Prepare

Align seller readiness, export documentation and freight arrangements.

04

Move & clear

Coordinate transit and work with relevant import and customs specialists.

05

Handover

Confirm delivery steps and the documents to be handed over.

Important: The website does not promise a fixed timeline or guaranteed import outcome. Eligibility, duty, tax, testing, certification, registration and clearance must be checked for the specific vehicle and route before commitments.
Decision checkpoints

There should be no surprises by design.

Before a meaningful commitment, the client should have a written view of the vehicle, information available, checks completed or still pending, costs known and estimated, key risks and each party's role.

Some facts may remain uncertain until a seller, inspector, shipper or authority confirms them. Those uncertainties should be shown clearly rather than hidden behind reassuring language.

Review our trust checklist ↗